Shipping policy

Raya ships products across eligible locations through third-party courier partners.

Processing Time

·       Orders are processed within the timeline mentioned on the website.

·       Processing may take longer during sales, holidays, or high-demand periods.

Delivery Timeline

Delivery timelines may vary depending on:

·       Customer location

·       Courier availability

·       Weather conditions

·       Government restrictions

·       Operational disruptions

Estimated delivery dates are approximate and not guaranteed.

Shipping Responsibilities

Customers are responsible for:

·       Providing correct shipping details

·       Being available to receive the order

·       Checking product condition upon delivery

Raya is not liable for delays caused by:

·       Courier partners

·       Natural disasters

·       Public holidays

·       Incorrect addresses

·       Failed delivery attempts